Effective Date: August 2, 2024
Welcome to OODHA ART. As our products are digital files, we have no physical shipping process. However, we understand that it’s important to provide clear information regarding the delivery of our digital products. Please review our Shipping Policy below to understand how and when you will receive your purchased digital files.
1. Delivery of Digital Products
All products sold on OODHA ART are digital files, specifically printable flipbooks in PDF format. These digital products are available for download immediately after purchase.
2. Order Confirmation
Upon successful payment, you will receive an order confirmation email to the email address you provided during checkout. This email will contain the details of your purchase and a link to download your digital files.
3. Accessing Your Digital Files
You can access your purchased digital files in the following ways:
- Order Confirmation Email: Click on the download link provided in the order confirmation email.
- Account: If you created an account on our website, you can log in and access your digital files from your account dashboard.
4. Download Issues
If you experience any issues with downloading your digital files, please contact us immediately at [email protected]. We are committed to ensuring that you receive your purchased products without any problems.
5. Refunds and Exchanges
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges once the digital files have been downloaded. However, if you encounter any issues with the files, please contact us, and we will do our best to assist you.
6. License and Usage
Please note that your purchase grants you a personal license to use the digital files. You are not permitted to resell, share, or distribute the files to any third party. For more information, please refer to our Terms of Service.
7. Contact Us
If you have any questions or concerns about your purchase or need further assistance with accessing your digital files, please contact us at:
Email: [email protected]